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Privacy Policy

At HayaHelps, we are committed to protecting your privacy and any personal information that you provide to us. 


Information We Collect

Our web server may collect your IP address but it will not collect any other information. IP address information that we may collect, will not be used to identify you specifically. The information generated from the IP address is to simply illustrate usage statistics; such as the number of visitors, average time spent viewing our website, which particular pages and campaigns which were viewed. This information will help us measure the usage of our website and to improve our content so that our visitors can get a better experience.


Personal Information

We will only collect personal information depending on what you choose to do on our website. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. For example, we will only ask for personal information such as name, address, telephone or email address when we truly need it to provide a service to you. If you donate to one of our campaigns, we may need to collect personal information from you so that we can process the donation. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.



We only retain collected information for as long as necessary to provide you with your requested service. What data we store is protected within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We will not share any personally identifying information publicly or with third-parties, except when required to by law.



The HayaHelps website may contain external sites and links that are not operated by us. Though we continue to make reasonable efforts to link sites that only share our high standards and respect for privacy, please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.


Contact Us

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. For more information about our privacy practices, or if you would like to make a complaint, please contact us by email at


This policy is effective as of 10 January 2020.

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