Privacy Policy
SAFEGUARDING YOUR PRIVACY IS IMPORTANT TO US
Introduction
At HayaHelps, we deeply value and respect the privacy of every individual who visits our website. Protecting your personal information is a priority, and we are committed to transparency about how we collect, use, and safeguard your data. We provide notice and choices regarding the collection and use of your information. You can browse our site without providing any personally identifiable information unless you choose to do so. Any information you do share with us is handled with care and used solely for the purposes described in this policy. By visiting HayaHelps’ website, you accept the practices outlined in this Privacy Policy.
Your Information
The Information We Collect
HayaHelps does not automatically collect personally identifiable information when you visit our website. We may recognize the internet service provider and domain name or IP address from where you access our site to help us analyze traffic patterns, but this data is collected in aggregate and does not identify individual users. The information generated from the IP address is to simply illustrate usage statistics; such as the number of visitors, average time spent viewing our website, which particular pages and campaigns which were viewed.
We only gather personally identifiable information such as your name, postal and email address, contact details, and donation information, when you voluntarily submit it to us. If you make a donation or sign up for updates, personal information will be collected to process your request.
How We Use Information
HayaHelps is the sole owner of any information collected through our site. We do not sell, trade, or share your personal information with third parties.
We will only share information if:
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You authorize us to do so;
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It is necessary to complete a transaction (for example, to process a donation);
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We are legally required to share it.
Your information is used to support your engagement with HayaHelps and, if you consent, to keep you informed about our activities, initiatives, and opportunities to get involved. You may opt out of receiving communications at any time by following the unsubscribe instructions provided or contacting us directly.
Personal Information and Credit Card Security
HayaHelps takes your security seriously. We use industry-standard security measures, including Secure Socket Layer (SSL) technology with 128-bit encryption, to protect your sensitive information during transactions. We also partner only with trusted payment processors who adhere to strict security protocols.
Look for the secure padlock icon in your browser when completing transactions for additional assurance.
All collected data is stored securely and protected from unauthorized access.
Children’s Privacy
Protecting the privacy of children is especially important to us.
While HayaHelps welcomes young individuals to learn about our work, we encourage parents or guardians to monitor their children's online activities.
We do not knowingly solicit personal data from minors, nor do we knowingly market to them without parental consent.
Managing Your Information
If you would like to review, correct, or update the personal information you provided, you can contact HayaHelps at any time.
We will take steps to verify your identity before making corrections to protect your privacy.
Opt-Out
You may opt out of receiving future communications from HayaHelps at any time by:
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Clicking the unsubscribe link in our emails,
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Emailing us at info@hayahelps.com with "Unsubscribe" in the subject line,
We respect your choices and are committed to honoring them promptly.
Links to Other Websites
Our website may contain links to external sites that are not operated by HayaHelps.
We are not responsible for the privacy practices or content of these third-party websites.
We encourage you to read the privacy policies of any external sites you visit.
Changes to This Policy
HayaHelps reserves the right to update this Privacy Policy as needed.
Any changes will be posted on our website prior to becoming effective.
We encourage you to periodically review this page to stay informed about how we are protecting your information.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
200- 55 Village Centre Place
Mississauga ON L4Z1V9
This policy is effective as of 10 January 2020.
Last Updated 2025.